Creative Director, Experience Design
The Creative Director, Head of Experience Design at Apparent is a newly created senior leadership role that combines creative vision with a strong understanding of user-centered design principles. You would be working across the agency clients, including one of the country’s largest automotive accounts.
Allow us to introduce ourselves
We’re Apparent, a full-service, independent agency made up of 170 thinkers, creators and solution-makers doing what we do best. One thing you should know about us: we’ve got an entrepreneurial spirit, and we know the work worth doing doesn’t fit into neat, tidy boxes. And neither should you, for that matter.
Our warehouse space in Redfern is here for you to gather, make stuff you’re proud of and grow your strengths (even if they have nothing to do with your job description).
We punch well above our weight, with some of the biggest clients in the world on our roster, from tech giants like Google, IBM, Volkswagen Group Australia, and Cricket Australia. We exist to amplify our clients’ impact, shaping customer experiences and decisions through the integration of media, content and technology.
On any given day, you can expect to cross paths with someone in strategy, brand, creative, content production, social media, UX/UI, technology and media. Oh and dogs, too. You’ll definitely cross paths with adorable dogs.
A few things you’ll like about working here:
- A flexible and hybrid working policy
- Generous parental leave and summer days off
- Heaps of growth and training opportunities
- 24/7 access to our employee assistance program for you and your family
The role is to provide:
Strategic Leadership
- Develop and implement experience design strategies aligned with client goals, agency objectives, and business objectives.
- Provide creative vision and design leadership to drive innovative solutions.
- Collaborate with teams across the agency, including visual design, comms, strategy, account management, production and technology.
Team Management
- Build, lead, mentor, and develop a team of UX and UI designers.
- Oversee hiring, performance reviews, and professional development of design team members.
Client Engagement
- Meet with clients to understand their digital ecosystem and design objectives.
- Translate client requirements into conceptual designs and creative solutions along with strategic insights and engaging user-centred experiences.
Design Process
- Guide user research and usability testing where appropriate to inform design decisions.
- Ensure consistent application of UX principles across projects.
Project Oversight
- Manage multiple design efforts, ensuring successful delivery, on time and on budget.
- Assess user feedback and usage data to drive continuous improvement, in partnership with client and strategy teams.
- Design, plan and facilitate design thinking workshops such as design sprints with relevant stakeholders.
Skills you’ll need:
- 10+ years of experience in UX design or related fields, with a strong portfolio showcasing results from a creative agency environment.
- A proven track record of leading experience design teams and managing client relationships.
- Be able to balance high-level design vision with quality execution
- To drive the creation of meaningful and memorable experiences that engage and empower users in their everyday lives
- Excellent communication and presentation skills.
- A strong understanding of current design trends, emerging technologies, and industry best practices.
- Proficiency in relevant design tools such as Figma and Adobe Creative Suite.
- An appetite for incorporating AI to improve efficiency, experience, or both.
- Deep understanding of UX design principles and emerging technologies.
Automotive experience will be highly valued.
If this sounds like you, please email your resume to [email protected].
We look forward to hearing from you. – The team at Apparent
You’re curious. You ask questions. You hunt down answers. Just like Apparent.
Interested?
Fill in the form and let us know why you’re the perfect fit
Alternatively you can email your resume and cover letter to [email protected]
